Sound Haven is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to provide a website that is inclusive and accessible.
Sound Haven believes that everyone should have equal access to information and services online. To achieve this goal, we are dedicated to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).
Our commitment to accessibility includes:
Sound Haven strives to adhere to the following standards:
To ensure compliance, we conduct regular audits of our website using both automated tools and manual testing. We also incorporate accessibility considerations into our design and development processes from the outset.
We have implemented the following features to enhance the accessibility of our website:
Sound Haven is committed to ongoing efforts to maintain and improve the accessibility of our website. We regularly review and update our website to address any accessibility issues that may arise. Our team receives ongoing training on accessibility best practices to ensure that we continue to meet the needs of all users.
Our website may contain content provided by third parties, such as advertisements or embedded media. While we strive to ensure the accessibility of all content on our website, we cannot guarantee the accessibility of third-party content. However, we encourage third-party providers to adhere to accessibility standards.
Sound Haven is designed to be compatible with a wide range of browsers and assistive technologies, including:
We regularly test our website with these technologies to ensure compatibility and identify any potential issues.
Despite our best efforts to ensure accessibility, there may be some limitations on certain parts of our website. We are aware of the following known issues and are working to address them:
We appreciate your understanding and patience as we continue to improve the accessibility of our website.
We welcome your feedback on the accessibility of Sound Haven. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
We will do our best to respond to your feedback within five business days. We take all accessibility concerns seriously and will work to address them as quickly as possible.
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Officer, Dr. Vivian Holloway. Complaints can be submitted via email at [email protected] or by mail to the address listed above, attention: Accessibility Officer.
We are committed to resolving all complaints in a fair and timely manner.
An Accessibility Conformance Report (ACR) based on the Voluntary Product Accessibility Template (VPAT) is available upon request. Please contact us at [email protected] to request a copy.
Our website is regularly tested for accessibility using a combination of automated and manual methods. We use tools such as:
These tests help us identify and address accessibility issues to ensure our website meets the needs of all users.
Sound Haven provides ongoing training to our staff on accessibility best practices. We utilize resources from organizations such as the W3C WAI (Web Accessibility Initiative) and the U.S. Access Board to stay informed about the latest accessibility standards and guidelines.
We utilize various third-party tools and libraries to enhance the functionality of our website. We strive to select tools and libraries that are known to be accessible and to ensure that they are implemented in a way that does not compromise accessibility.
This accessibility statement is reviewed and updated regularly to reflect changes in our website and in accessibility standards. The last update was made on October 26, 2024.
We encourage you to check back periodically for updates to this statement.
Sound Haven is committed to complying with all applicable laws and regulations regarding accessibility, including the Americans with Disabilities Act (ADA) and other relevant legislation.
Our website is designed to support the use of assistive technologies, such as screen readers, screen magnifiers, and voice recognition software. We encourage users to customize their browsers and devices to meet their individual needs.
By continually working to improve our website, Sound Haven aims to provide an inclusive and accessible experience for all visitors.
For more information about our policies, please see our Privacy Policy, Terms and Conditions, and Cookies Policy.